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  1. #1
    Registered User
    Join Date
    Sep 2010
    Southern Virginia

    Question Shipping Process

    Okay, I'm really just curious. When we choose "Ship Order Complete" and one or more items are backordered, are the in-stock items picked right away and held for us, so that they don't run out in the meantime?

    I'm picturing a box labelled "Susan's Order" that's just waiting for that one last item (in this case an Ultraviolet Shop Bag) to be ready. In fact I'm picturing a whole room of little boxes just waiting patiently. Am I guessing right?

  2. #2
    TOM BIHN Crew (we work here) Darcy's Avatar
    Join Date
    May 2003
    The far west
    We've tried a variety of approaches to this part of the shipping process over the years, and none have been perfect solutions (yet.) What you are describing would take up a lot of space that we haven't had -- until now. We'll continue to work on this part of the shipping process until we find the perfect solution!
    Current Carry: Skookum Dog Citizen Canine, Founder's Briefcase, Synapse 19 (day hikes), Guide's Pack (longer day hikes), Yeoman Duffel (winter/emergency stuff for the car), Aeronaut 30 (travel), Night Flight Travel Duffel (camera bag), Moveable Feast + Shop Bags (food)

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