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Tom Bihn Forums: Community discussion on travel bags, laptop bags, and backpacks. Tom Bihn has been designing and making bags since 1972. The best materials and innovative construction.

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  1. #1
    Registered User
    Join Date
    Apr 2012
    Mississauga, Ontario, Canada

    Ordering an item that is on hold.

    Hey TB owners, for those of you who made orders that are on hold, when the item comes back on stock, they ship it to you right away right? Also do they charge you right away?

  2. #2
    Volunteer Moderator
    Join Date
    Jul 2004
    Honolulu, HI
    You're not charged until your order is actually shipped. Unless you put a hold on your order that you don't want this processed until you can put in another order, or that you want the items held until every item that is backlisted can be sent together (to minimize shipping charges), they'll send the item when it comes back into stock. And you can email them or call them if you want to amend these shipping preferences.

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