Returning Smaller accessories

[nolegrl]

I bought a new sidekick (my mom stole my old one) and threw in a Nik's minimalist wallet to try it out. I just received everything today and while I know I'm keeping the sidekick, the wallet isn't working for me. It barely fits a credit card and I also have more cards than I realized so they don't slide in and out easily once I do jam it in.

I've only ever returned the bigger bags ($70+) so it was 100% worth eating the return shipping cost. The wallet was $24 (I think) and the return page says it's a $10 flat fee for returns. I'm wondering if it's worth shipping it back for less than $20 of my money back. Or is there a different (i.e. cheaper) return process for accessories like this?

[G42]

I bought a new sidekick (my mom stole my old one) and threw in a Nik's minimalist wallet to try it out. I just received everything today and while I know I'm keeping the sidekick, the wallet isn't working for me. It barely fits a credit card and I also have more cards than I realized so they don't slide in and out easily once I do jam it in.

I've only ever returned the bigger bags ($70+) so it was 100% worth eating the return shipping cost. The wallet was $24 (I think) and the return page says it's a $10 flat fee for returns. I'm wondering if it's worth shipping it back for less than $20 of my money back. Or is there a different (i.e. cheaper) return process for accessories like this?

My understanding is that it's the only return process/domestic cost, though you can always contact Customer Service to confirm.

You could always gift it or sell it (though no selling on this Forum, there is a swap sub-Forum in the Registered Users section).

[Aeon]

I've returned small items by paying return postage via USPS. I just filled out the return form (found on the Returns page on the TB website) and put it in the package I'm sending back to TB. For accessories, I've always returned items in a bubble mailer so I would pay less postage than the TB box.

[nolegrl]

My understanding is that it's the only return process/domestic cost, though you can always contact Customer Service to confirm.

You could always gift it or sell it (though no selling on this Forum, there is a swap sub-Forum in the Registered Users section).

Thank you! I'll contact support and see what they say.

[nolegrl]

I've returned small items by paying return postage via USPS. I just filled out the return form (found on the Returns page on the TB website) and put it in the package I'm sending back to TB. For accessories, I've always returned items in a bubble mailer so I would pay less postage than the TB box.

Thanks! That'd be perfect. This was shipped USPS so it makes sense to ship it back that way too.