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Edgeless strapped Synapse 25 issue

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  • azilet
    replied
    Originally posted by Darcy View Post
    We looked into this and we did make a mistake in the spacing of the Edgeless Straps on the Synapse 19 and Synapse 25. So, thank you (and earth5 and azilet) for reporting this to us, and we're very sorry about this (and rather mortified). We'll email everyone who ordered a Synapse 19/Synapse 25 with Edgeless Straps and make arrangements to make it right for anyone who doesn't like this spacing (this "mistake" spacing might actually work better for some people.)
    Thank you Darcy for this information! (I was worried, and embarrassed, about being an unlikely princess with a pea.)

    Leave a comment:


  • Darcy
    replied
    Originally posted by onebag View Post
    Been playing with the edgeless strap variant of the S25 and have found an interesting issue. The new straps are wider than the original straps yet are attached at the same point. This makes the distance between the straps smaller and as a result the straps ride up my shoulders closer to my neck. This ends up being less comfortable, has Tom Bihn addressed this and is it a known issue or could it be a mistake?
    We looked into this and we did make a mistake in the spacing of the Edgeless Straps on the Synapse 19 and Synapse 25. So, thank you (and earth5 and azilet) for reporting this to us, and we're very sorry about this (and rather mortified). We'll email everyone who ordered a Synapse 19/Synapse 25 with Edgeless Straps and make arrangements to make it right for anyone who doesn't like this spacing (this "mistake" spacing might actually work better for some people.)

    Leave a comment:


  • azilet
    replied
    I was wondering if any other people were having these issues. I just returned a beautiful new S19 with edgeless straps -- for me, the straps didn't lie flat and kind of jabbed in the back at my shoulder blades. I couldn't figure out why; maybe the problem would have settled with time, but I didn't dare bet on it. The older bound straps work perfectly for me.

    Leave a comment:


  • earth5
    replied
    I noticed that the Sy22 straps were MUCH more comfortable than the S19 edgeless, and thought it was just because of the spacing (the Sy being wider). Visually it looked like the S19 edgeless matched the distance to my old S19, but you're right, the edgeless rubbed my neck. I just assumed it was the thickness of the padding and that it might eventually compress? Will have to investigate more when I get home!

    Leave a comment:


  • onebag
    started a topic Edgeless strapped Synapse 25 issue

    Edgeless strapped Synapse 25 issue

    Been playing with the edgeless strap variant of the S25 and have found an interesting issue. The new straps are wider than the original straps yet are attached at the same point. This makes the distance between the straps smaller and as a result the straps ride up my shoulders closer to my neck. This ends up being less comfortable, has Tom Bihn addressed this and is it a known issue or could it be a mistake?
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