I think there is a webpage error...

[Darcy]

heh, definitely an error. The Utility Tote was not designed to, and does not (unless you really want it to) drag on the floor.

[ex machina]

I think the Utility Tote page's last line was meant to read: ...but not so long that the bag drags on the floor (for most folks.)

I hope this was helpful.

At present, the Utility Tote will be part of my next order (sometime in March.)