Welcome!

We're glad you are here. This is the place to ask for bag advice, help other people out, post reviews, and share photos and videos.

TOM BIHN Forums Statistics

Collapse

Topics: 14,958   Posts: 193,173   Members: 6,835   Active Members: 287
Welcome to our newest member, snowl.

Announcement

Collapse
No announcement yet.

TB Anticipation Syndrome

Collapse
This is a sticky topic.
X
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Surrealle
    replied
    Click image for larger version

Name:	17AA7272-CB1F-446A-8755-DAD3CADFDF6A.jpg
Views:	675
Size:	3.47 MB
ID:	337594 dirkhaun

    Same, though I'm just glad my PUs arrived intact even though some other stuff didn't, as they couldn't be replaced.

    Leave a comment:


  • dirkhaun
    replied
    Originally posted by G42 View Post
    And remember that we all live vicariously through shared photos lol
    Hehe. As you can see, I went all-in on the Tray Bien. And TB crew went all-out with their packing skills.

    Click image for larger version

Name:	IMG_3863D.jpg
Views:	767
Size:	3.86 MB
ID:	337589

    Less impressed by the UPS taping skills.

    Click image for larger version

Name:	IMG_3861D.jpg
Views:	768
Size:	3.77 MB
ID:	337590

    Leave a comment:


  • Surrealle
    replied
    Originally posted by dirkhaun View Post
    One thing that certainly is not helping with TBAS when you're outside the US is to use the USPS shipping option (that's the US Postal Services, not the company with the brown vans). Today, my order from the 11/29 restock arrived (with UPS, and in a pretty beat-up box, I have to add), whereas my order from the 11/16 restock (shipped with USPS) is still nowhere to be seen. Oh well, it'll show up one day, I'm sure.
    One of my recent shipments through UPS also arrived beat up (to the point where several smaller items were missing and had to be replaced, which TB was great about, thankfully).

    For you and others who have the same issue, you may want to report these instances to TB, especially if it hasn't happened before or not to that degree. TB recently changed their shipping box construction--or rather the supplier did--and if there's an increase in damage or loss as a result, I think that's important info for them to have.

    Leave a comment:


  • G42
    replied
    Originally posted by dirkhaun View Post
    One thing that certainly is not helping with TBAS when you're outside the US is to use the USPS shipping option (that's the US Postal Services, not the company with the brown vans). Today, my order from the 11/29 restock arrived (with UPS, and in a pretty beat-up box, I have to add), whereas my order from the 11/16 restock (shipped with USPS) is still nowhere to be seen. Oh well, it'll show up one day, I'm sure.
    Yes, it's hard waiting for USPS, especially for folks like you outside the country.
    USPS specifically announced slowed down service on some classifications as part of their overall attempt to reign in costs a month or so ago, just in time for holiday shipping.
    This isn't to trigger a discussion about that announcement from anyone, just to let you know that USPS is subject to longer ship time (and potentially delays) than in years past.
    Hopefully your package arrives soon! Meanwhile, enjoy the one you did receive... And remember that we all live vicariously through shared photos lol

    Leave a comment:


  • dirkhaun
    replied
    One thing that certainly is not helping with TBAS when you're outside the US is to use the USPS shipping option (that's the US Postal Services, not the company with the brown vans). Today, my order from the 11/29 restock arrived (with UPS, and in a pretty beat-up box, I have to add), whereas my order from the 11/16 restock (shipped with USPS) is still nowhere to be seen. Oh well, it'll show up one day, I'm sure.

    Leave a comment:


  • G42
    replied
    Originally posted by bchaplin View Post

    I've noticed that if I edit one of my own posts (which I tend to do because I notice mis-spellings or whatever), it is frequently flagged as spam. Particularly if I edit more than once.
    It's actually happened that way to me before too...and there are a couple Forum members who have it happen to them a lot, but not all the time (even when editing) so it's not terribly consistent and/or we don't know what combo of specific things is triggering it.
    We have let TB know, with examples, so that they can continue to keep an eye on it with the web development company.

    Leave a comment:


  • moriond
    replied
    Originally posted by bchaplin View Post

    I've noticed that if I edit one of my own posts (which I tend to do because I notice mis-spellings or whatever), it is frequently flagged as spam. Particularly if I edit more than once.
    I’m not sure about the spam checking algorithm that the forum software uses, but some spammers try to get up a first post that is “clean”, and then go back to edit it and add links to spam sites. They’ll also do things like quote legitimate posts and then go back to either add or change a link that was in a legitimately quoted post to take you to another site. That seems to be more of a ploy of places that are trying to draw users to buy competing products that they have started, so these are not typically gambling sites or tours in Chennai. And really good alternative bag/accessory manufacturers, whose products we know about (and might also recommend) never do this — they don’t have to.

    moriond

    Leave a comment:


  • bchaplin
    replied
    Originally posted by Kanne View Post
    Why is my post flagged as spam?
    I've noticed that if I edit one of my own posts (which I tend to do because I notice mis-spellings or whatever), it is frequently flagged as spam. Particularly if I edit more than once.

    Leave a comment:


  • G42
    replied
    Originally posted by Kanne View Post
    Why is my post flagged as spam?
    Hi Kanne !
    Sorry about that, you're all set now.
    Unfortunately sometimes the automated spam detection system mistakenly flags posts for weird reasons. Any one of us Volunteer Mods will approve the post(s) once we see the notification and/or are on the site. We're spread around some of the global time zones so we have pretty good coverage, but sometimes we get busy or miss something, so please give us a day or so. If you have a post that does not get approved within a day, please feel free to message one of us Mods and we'll look into it.

    Leave a comment:


  • Kanne
    replied
    Why is my post flagged as spam?

    Leave a comment:


  • Kanne
    replied
    Originally posted by b1gsky View Post

    I had problems once because some guy at customs thought Café bag would mean a bag of coffee… And I had a parcel seemingly lost at customs which was scanned and re-scanned all the time but not processed. In that case I called UPS and insisted they patch me through directly to the place where my parcel should be and the people there looked into it. There was some error with my address I think, at one point they had to label the package again and somehow missed half of my address?! Something like that. And they didn’t have my email address in the system, like they normally do, so they couldn’t reach me. Did you get any emails directly from UPS at all? Or is all your information from the tracking link TB provides?
    Thank you for your reply!

    The first package is being scanned again and again and doesn't get customs clearance. I do hope it's not an address problem. I do have an Umlaut in my last name and have to write it with an additional e, when I order from abroad, but that only generated problems with some deliverers who don't know German and Umlauts well and mistrust me being the same person.

    Maybe it is the street name, I had it with an "ß" in my account and the Tom Bihn webseite scrambled it. So I corrected it recently to "ss". But that didn't generate delivery problems before.

    There are no Café bags in my second package.

    UPS has not contacted me, although I do have a MyChoice account with them and they do have my email address and phone number. I will try to contact them tomorrow.
    I also sent an email to the Tom Bihn people and asked them to look into it.
    Last edited by Kanne; 11-21-2021, 11:27 AM.

    Leave a comment:


  • b1gsky
    replied
    Originally posted by Kanne View Post
    I am having now the second Tom Bihn package delayed at German customs.

    The first is not getting customs clearance since 2nd of November, the second, newer package has now the information "We have contacted the recipient because a review of the product description information by the sender/importer is required before release." Though they haven't contacted me, yet.

    This is very unusual, I never had such problems with UPS from the US before. Since I can't contact anyone before Monday: Did anyone in Germany experience similar problems? And if so, how did you solve them?
    I had problems once because some guy at customs thought Café bag would mean a bag of coffee… And I had a parcel seemingly lost at customs which was scanned and re-scanned all the time but not processed. In that case I called UPS and insisted they patch me through directly to the place where my parcel should be and the people there looked into it. There was some error with my address I think, at one point they had to label the package again and somehow missed half of my address?! Something like that. And they didn’t have my email address in the system, like they normally do, so they couldn’t reach me. Did you get any emails directly from UPS at all? Or is all your information from the tracking link TB provides?

    Leave a comment:


  • Kanne
    replied
    I am having now the second Tom Bihn package delayed at German customs.

    The first is not getting customs clearance since 2nd of November, the second, newer package has now the information "We have contacted the recipient because a review of the product description information by the sender/importer is required before release." Though they haven't contacted me, yet.

    This is very unusual, I never had such problems with UPS from the US before. Since I can't contact anyone before Monday: Did anyone in Germany experience similar problems? And if so, how did you solve them?

    Leave a comment:


  • G42
    replied
    Originally posted by Cristina View Post
    G42 can’t wait to hear what you think of the PU. Are you normally into that many pockets? I have been a bit too obsessed with my Paradigm to use my PUs lately but that may change when my Nightwalk PU arrives..
    I'm not as far along the pocket curve as you, so it'll be interesting to see how I adapt to the bag. I like the idea that the center divider can be engaged or not, kind of like the divider in the Luminaries.

    I have my Taiga Paragon with me on my extended trip partly because of the flexibility of the space it provides vs my S19.

    Leave a comment:


  • Cristina
    replied
    G42 can’t wait to hear what you think of the PU. Are you normally into that many pockets? I have been a bit too obsessed with my Paradigm to use my PUs lately but that may change when my Nightwalk PU arrives.

    Surrealle yes I also favor Halcyon PUs for this reason. I have put purple zipper pulls on the “outside” of the bag and black on the “inside” for this same reason as you.

    All this PU enthusiasm makes me excited to try a new pack for mine, since every year I need slightly different stuff as the kids get older and the seasons change.

    Leave a comment:

Working...
X