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    Response Time?

    How long does it usually take for customer service to respond to an email?

    Thanks.

    Ferris

    #2
    Hi Ferris,

    Usually we respond the same day, though it depends - we're closed on the weekends, so emails received Friday afternoon may not be responded to until Monday. Or, if there is a particularly complex or unusual question, it may take additional days to track down an answer.

    When did you send your email? You can, if you'd like, forward it to me - [email protected] - and I can see if we actually received it and we can answer your question.
    Have a question? @Darcy (to make sure I see it)

    Current carry: testing new potential materials in the form of Original Large Shop Bags.

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