I just received my Ego bag and it's just what I hoped for, however, I have a few questions.
The waist strap: I can't figure out how this would fit anybody except very petite people. My deskmate, who is a size 8 woman, can barely cinch it; I'm larger than her, so I can't get the clasps anywhere near each other. (I carry most of my weight below the waist, so my torso isn't any bigger than say, a well-muscled guy would be). Am I supposed to remove one end of the strap out of the clasp attached to the bag in order to have enough length to fit my waist?
The Q-AM strap: Ok, I've figured out that this is supposed to attach to the 'male' end of the waist strap. But as I've already mentioned, the waist straps seem really short!
I want to be able to wear the bag so the 'anchor' strap does this:

But the only way I can manage to get the Messenger Attachment attached to the waist strap, it ends up looking like this -

except the waist strap is much tighter in my armpit and it makes the Q-AM shoulder strap bunch up at an angle, which is both uncomfortable and unsightly. And with me being a woman, my armpit is not exactly where I want a strap to go. So I'm assuming I'm missing something in regards to the waist strap...
* * *
Do you sell belt extenders? Would be very helpful to increase the size of getting the waist strap and/or messenger attachment to fit over heavy winter coats.
Also, do you sell the mini-straps separately? These useful things:
The waist strap: I can't figure out how this would fit anybody except very petite people. My deskmate, who is a size 8 woman, can barely cinch it; I'm larger than her, so I can't get the clasps anywhere near each other. (I carry most of my weight below the waist, so my torso isn't any bigger than say, a well-muscled guy would be). Am I supposed to remove one end of the strap out of the clasp attached to the bag in order to have enough length to fit my waist?
The Q-AM strap: Ok, I've figured out that this is supposed to attach to the 'male' end of the waist strap. But as I've already mentioned, the waist straps seem really short!
I want to be able to wear the bag so the 'anchor' strap does this:

But the only way I can manage to get the Messenger Attachment attached to the waist strap, it ends up looking like this -
except the waist strap is much tighter in my armpit and it makes the Q-AM shoulder strap bunch up at an angle, which is both uncomfortable and unsightly. And with me being a woman, my armpit is not exactly where I want a strap to go. So I'm assuming I'm missing something in regards to the waist strap...
* * *
Do you sell belt extenders? Would be very helpful to increase the size of getting the waist strap and/or messenger attachment to fit over heavy winter coats.

Also, do you sell the mini-straps separately? These useful things:

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