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Frustrating issue with zipper material

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  • epainter
    replied
    Thanks for the reply Darcy. So the question is...is there any way I can get my zippers sewn back in "right side up"

    Leave a comment:


  • Darcy
    replied
    We share your frustration, epainter. The zippers we use on many of our bags and backpacks (the zippers that are on your ID) are YKK Aquaguard (AKA "Uretek") zippers, originally developed by Arcteryx, working with YKK and Uretek. These are the very best, highest quality splash-proof or water-repellant zippers available.

    The upside to these zippers is that they’re water and dust resistant: they — in our experience, in our tests, and in overwhelming feedback from people who use our bags — make a big difference in the amount of water or dust that might enter through a regular zipper. The downside is what you’re experiencing — a potential discoloration — and also the possibility of the very edge of the urethane coating shearing off from the zipper tape with some small loss of material at the center joint. These are cosmetic issues that don’t impact the performance of the zipper. We’ve talked with YKK about these things and they’ve assured us they’re doing everything they can, but, really, it’s just part of the deal with these zippers. We feel the upsides outweigh the downsides and continue to use them.

    As backpack noted, we are now sewing our YKK Aquaguard “right side up”. The industry standard has been to sew splash-proof zippers effectively "upside-down", so that the teeth of the zipper end up inside the bag, and the urethane coating is on the outside. This creates the look that people have come to associate with so called "waterproof" zippers (you'll find many bags these days have zippers sewn "upside-down" so that they look as if they're splash-proof zippers when in fact they're just regular zippers sewn that way.) Sewing zippers “right side up” saves weight in some applications because we can utilize the woven edge of the zipper tape to finish the zipper seam, rather than adding binding tape as we did before. And we just like the way it looks. Plus, it effectively hides these potential issues (again, noting that neither impacts the water-resistant performance of the zipper). Some folks like this too; others don’t and have asked that we go back to sewing the zippers “upside down”. We’ve chosen to stick with the “right side up” method.

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  • epainter
    replied
    Thanks for your replies everyone. So it seems to be a known issue.

    I don't want to be one of those people, and I appreciate the DIY in this thread, but something doesn't sit right about needing to take a sharpie to a $240 (brain cell and absolute strap) bag

    Anyone from TB seeing this...thoughts?

    Leave a comment:


  • Rocks
    replied
    That happened with my Synapse 19, and like your bag, not all the zippers were affected. The worst one was replaced by TB, and then like Lani suggested, I took a Sharpie to the other one. Not the best solution, but it makes the discolored zipper easier to look at

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  • epainter
    replied
    Hmm...was the zipper change made to this bag?

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  • epainter
    replied
    Also, the front pocket zipper is of the same material and on the outside of the bag...yet it looks perfect??

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  • backpack
    replied
    It only happened to some people, with some bags, on some zippers.

    TB owners pointed that out to Tom, who listens to his customers, so, TB switched the sewing of zippers from stealthy upside down and black zipper pulls to stylish right side up zipper with matte steel zipper pulls.
    Last edited by backpack; 05-11-2015, 12:11 PM.

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  • Lani
    replied
    Me, I would just recolor it with a permanent Sharpie marker!!! lol

    (But I've been known to COLOR OVER the white Dyneema threads with Sharpie, too. I'm a DIY kinda gal, I guess.)

    Leave a comment:


  • epainter
    started a topic Frustrating issue with zipper material

    Frustrating issue with zipper material

    Hi everyone,

    I wanted to see if anyone else has had this issue. Let me start by saying I love the bag and wouldn't go with anything else.

    I purchased my ID messenger bag in Jan of 2014. Within a month, the right zipper started to change colors. It went from black to a light gray. I contacted TB and was told this was not normal and was issued a new bag. I thought everything was fine, but now a year later, it has started doing it again. This time on the left side.

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    The frustrating thing is...the bag is very well taken care of. It has not even gotten wet or exposed to the elements. It stays closed so it hasn't rubbed against anything. That zipped pocket has barely been used. And while it of course doesn't impact function, it's a real eyesore on an otherwise perfect bag.

    Thoughts?
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