Ode to TB Customer Service

[Chicagoan]

I'm all for jumping up to thank these folks like we're doing the wave at a stadium.

Agreed.

They're all as kind as they are helpful, and most other companies are lucky if they can be one of those two things, much less both, at the same time.

I will add their customer service has been as much a reason for my return business as the quality of their products.

Mike, Kat, Matthew and Cody all have individually been nothing but a pleasure to speak with in the years I've been buying bags from the company.

A big thank you to all of them.

[latchford]

Just wanted to say a huge thank you to TB’s consistently excellent customer service throughout my 6 years of TB bag purchasing. Mike, Kat, Matthew and Cody have gone above and beyond for me several times when I didn’t expect them to and I appreciate everything they’ve done for me.