Just wanted to say a huge thank you to TB’s consistently excellent customer service throughout my 6 years of TB bag purchasing. Mike, Kat, Matthew and Cody have gone above and beyond for me several times when I didn’t expect them to and I appreciate everything they’ve done for me.
-
🏳️🌈 -
I'm all for jumping up to thank these folks like we're doing the wave at a stadium.
Agreed.
They're all as kind as they are helpful, and most other companies are lucky if they can be one of those two things, much less both, at the same time.
I will add their customer service has been as much a reason for my return business as the quality of their products.
Mike, Kat, Matthew and Cody all have individually been nothing but a pleasure to speak with in the years I've been buying bags from the company.
A big thank you to all of them.I own a LOT of Tom Bihn bags, but here are the ones I'm using right now:
EDC: SH
Day Hiking: ADX26
Car Travel: T45, MT, MYD
Plane Travel: CP, WF, SZTSB
Here's a blog post I wrote about my 3 favorite bags:
https://www.tombihn.com/blogs/main/portable-culture-portrait-three-favorites-with-eric-widuger
Comment