Organizer pouch order.

[gadgetboy]

Hello All,

I have been lurking on the Tom Bihn website and forum for almost a year and I finally ordered my first bag today. I am really looking forward to getting my hands on my Imago in Steel/Cork/Wasabi some time this week.

I have been carrying my 13" mbp, iPad 2 and iPhone along with all their sundry accesories in a tired old backpack for a while now, and I thought it was time to indulge in a brand new top quality bag.

I thought about an Ego for a while but after reading numerous posts about what various bags can hold I opted for the smaller Imago, I guess I'll know soon enough if it was the right choice hehe.

The question I had though, after all that, was when I was ordering I must have missed something because I didn't see a spot to specify a colour for my 4 organizer pouches. I may be a little OCD but I would like it all to match if possible. If I messed the order up, as I suspect I might have, is there any way to 'fix' the order after it has been placed?

Cheers, Carl

[TXGirl]

During checkout you can specify what colors you would like in the Comments Field, but there's no guarantee you'll get the colors you requested. You can email them; they are really quick to respond & very helpful.

[gadgetboy]

Thanks TXGirl, I will send them an email and see what we can do for colours

[murielalex]

You can also always pick up the phone and call. Worked for me.

[gadgetboy]

Thanks for the tip murielalex, I phoned customer service when they opened this morning and I was able to select my pouch colours from what they had in stock... and add a clear wallet to my order. It's good they ship quickly, who knows what i would end up adding to my order otherwise

[misterN]

Thanks for the tip murielalex, I phoned customer service when they opened this morning and I was able to select my pouch colours from what they had in stock... and add a clear wallet to my order. It's good they ship quickly, who knows what i would end up adding to my order otherwise

Haha, yea that's my problem. I think I've got my *fix* for awhile now. I've actually have a surplus of pouches now--I purchased a snake charmer and that actually freed up a bunch of my bags. I'm actually having trouble filling them all up now. My daily bag now consists of a Super Ego with a Brain Cell for my 13 Macbook, a Freudian Slip, Snake Charmer, Padded Kindle Sleeve, 1 padded mini, 1 clear mini, 2 dyneema small bags, and one clear organizer wallet. Oh, and another small clear pouch which I keep inside of my snake charmer with my various 1.5 foot usb cables.

[TXGirl]

Haha, yea that's my problem. I think I've got my *fix* for awhile now. I've actually have a surplus of pouches now--I purchased a snake charmer and that actually freed up a bunch of my bags. I'm actually having trouble filling them all up now. My daily bag now consists of a Super Ego with a Brain Cell for my 13 Macbook, a Freudian Slip, Snake Charmer, Padded Kindle Sleeve, 1 padded mini, 1 clear mini, 2 dyneema small bags, and one clear organizer wallet. Oh, and another small clear pouch which I keep inside of my snake charmer with my various 1.5 foot usb cables.

Me too within the past 3 weeks I've placed 3 different orders. One was for a medium cafe & a mini dyneema pouch, then an additional order assorted color dyneema mini pouches, and another order for assorted size cordura pouches. Now, I want a organizer wallet & looking at either a Smart Alec or Ego.

[misterN]

Me too within the past 3 weeks I've placed 3 different orders. One was for a medium cafe & a mini dyneema pouch, then an additional order assorted color dyneema mini pouches, and another order for assorted size cordura pouches. Now, I want a organizer wallet & looking at either a Smart Alec or Ego.

It's an addiction! But I don't feel bad when I know that I'm buying stuff from an American company that has great customer support and people who really care about their products.