Hi!
I've been addicted to Tom Bihn bags recently since they are located in the same rainy city that I am. I've purchased almost everything I can including a Western Flyer which is on it's way. They are all high quality!
I noticed that my beloved Smart Alec which I've had for only a few months has parts of its "sealing" tearing off it. I assumed it might be my fault, but I've noticed that it gets worse and worse over time. I have lots of items (such as Arcteryx jackets) with the same seal around the zippers that have never had any issues.
A little bit of water seemed into the bag today via the unprotected part of the zipper and I'm pretty concerned. Is this natural wear and tear on the bag or is there a defect? This is very distressing.
See the picture below:

Any thoughts? Do other Smart Alec owners have this issue?
Take care,
-saniko
I've been addicted to Tom Bihn bags recently since they are located in the same rainy city that I am. I've purchased almost everything I can including a Western Flyer which is on it's way. They are all high quality!
I noticed that my beloved Smart Alec which I've had for only a few months has parts of its "sealing" tearing off it. I assumed it might be my fault, but I've noticed that it gets worse and worse over time. I have lots of items (such as Arcteryx jackets) with the same seal around the zippers that have never had any issues.
A little bit of water seemed into the bag today via the unprotected part of the zipper and I'm pretty concerned. Is this natural wear and tear on the bag or is there a defect? This is very distressing.
See the picture below:
Any thoughts? Do other Smart Alec owners have this issue?
Take care,
-saniko
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