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Flaw in Brain Bag + Vertical Brain cell

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    #16
    Darcy, that was such a thoughtful and complete response. I am always impressed by the fact that TB really listens and wants to hear this sort of feedback from customers!

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      #17
      Originally posted by luvdabags View Post
      Darcy, that was such a thoughtful and complete response. I am always impressed by the fact that TB really listens and wants to hear this sort of feedback from customers!
      Oh, good -- sometimes it can be hard to get one's thoughts across in the intended way via text, so I appreciate this feedback. And I hope it makes up a little bit for my earlier misunderstanding.
      Last edited by Darcy; 11-16-2014, 12:29 PM.
      Have a question? @Darcy (to make sure I see it)

      Current carry: testing new potential materials in the form of Original Large Shop Bags.

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        #18
        Originally posted by Darcy View Post
        Oh, good -- sometimes it can be hard to get one's thoughts across in the intended way via text, so I appreciate this feedback. And I hope it makes up a little bit for my earlier misunderstanding.
        Yes, the internet can be a challenge at times.

        I thought the solution with the velcro to magnetic was brilliant until I considered the hazards of a magnet inside a case and the havoc it might create with credit cards and the like. It shouldn't be strong enough to wipe data on a hard drive but it could damage a credit card.

        I don't have a vertical brain cell and haven't noticed an issue but I generally fold the hook side in once I remove my laptop. This makes it easier to sneak out of a meeting without having to rrriiiip the velcro open to reinsert your laptop.

        My suggestion to the OP is to take Darcy up on her kind offer and then use one of the three options to keep the bag from getting damaged again. TB is reluctant to use velcro on most of their bags and this is an example - but I don't see a suitable alternative.
        When in trouble, obfuscate.

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