Hi y'all! I RARELY write reviews. But after having owned 2 Tom Bihn bags in the past few years (first a Ristretto, now a Pilot. I also have a TriStar but haven't used it yet), and now after experiencing their amazing customer service, I couldn't help but say something. If you're on the fence about buying a Tom Bihn bag vs. another brand, I hope this will help convince you that Tom Bihn is the way to go Heart Eyes

Click the link below for my review. It's on my and my husband's blog, Your Mileage May Vary

https://yourmileagemayvary.net/2018/...tomer-service/

Sharon
Orlando, FL