Why does TB keep retired designs and colors posted to their website?

[nolegrl]

Everytime I browse the site, I stare at discontinued bags and look at product photos for colors that are no longer in production and wonder why they're there. I understand if they don't want to get rid of the photos or products in case they bring them back, but they should hide them from the site, or at the very least, create a "retired designs" tab if people really want to view their backlog.

It's frustrating as a shopper if something catches my eye only to find out I can't get it. I know there is always the second hand market, but that's not something the official site should endorse, imo. They should list the products they have available for sale from their factory.

[Riverdaughter]

From my observation, the retired designs that remain on the website are those that might occasionally make a comeback in a limited release.

[Go Navy]

It's also possible that the company can get some sense of demand for the retired colors by how many hits they get? Given the company's quality standards on fabrics, it is probably a supply chain that can't be switched on and off easily.

[ThomGault]

Everytime I browse the site, I stare at discontinued bags and look at product photos for colors that are no longer in production and wonder why they're there. I understand if they don't want to get rid of the photos or products in case they bring them back, but they should hide them from the site, or at the very least, create a "retired designs" tab if people really want to view their backlog.

It's frustrating as a shopper if something catches my eye only to find out I can't get it. I know there is always the second hand market, but that's not something the official site should endorse, imo. They should list the products they have available for sale from their factory.

That's the exact opposite of my point of view, actually. I like seeing older designs so I can sense the changes and design trends as TB bags evolve. Having detailed information of retired designs makes it very easy to compare specs with newer bags, and if I see a retired bag that catches my eye, i'll know the model name so I can search for it on ebay or look in the TB forum's trading section.

[nolegrl]

It's also possible that the company can get some sense of demand for the retired colors by how many hits they get? Given the company's quality standards on fabrics, it is probably a supply chain that can't be switched on and off easily.

The retired colors aren't even selectable though, they're just shown in the product photos. Like they'll have a bag shown in burnt orange or verde, but you can't choose those colors anymore for that particular bag. I guess you could contact them and ask about it, but one inquiry isn't going to put a color back into production. Usually product colors are changed based on what color is selected in the option, and TB does that in the first few images, but everything is a stock image that doesn't update.

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[Rei]

as far as I understand : some are definitely retired, some could come back, some will be produced when they can,
for the two last cases the regular page is actually needed (in order to ask for notification)
and for the first case maybe they just want to keep for reminder (and I personnally like this way)

It is simpler to let the 3 scenarii being handled the same way (IT/programming pov)
unless the separation becomes really needed, I personnally don't think they have to change it (though it's true it is sometimes frustating :P)

[nolegrl]

That's the exact opposite of my point of view, actually. I like seeing older designs so I can sense the changes and design trends as TB bags evolve. Having detailed information of retired designs makes it very easy to compare specs with newer bags, and if I see a retired bag that catches my eye, i'll know the model name so I can search for it on ebay or look in the TB forum's trading section.

There's nothing wrong with them being on the website, but they're in the same product section as available bags. I feel like they should be in a different section to separate them from what's actually available to purchase.

Like the nfd, for example. I'd love to buy one. But they're rarely on eBay (I have a search setup) and I don't want to trade anyone for it, I just want to buy it outright. The other issue is that it would probably sell for much more than it's worth because it's discontinued.

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[G42]

There is an 'Out of Production' link under the 'More' search menu to look at Retired designs... there is also the 'Everything We Make' link under the same menu that brings up everything on the site, including retired items.


Perhaps we simply need a 'Every Current Design' link so that it's easy to see what is actively In Stock or In Production, for when you don't want to search by type of bag.

[nolegrl]

There is an 'Out of Production' link under the 'More' search menu to look at Retired designs... there is also the 'Everything We Make' link under the same menu that brings up everything on the site, including retired items.


Perhaps we simply need a 'Every Current Design' link so that it's easy to see what is actively In Stock or In Production, for when you don't want to search by type of bag.

I like that idea.

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[G42]

Just noticed that the main website has reorganized a bit!

Now the 'everything we make' only shows the available/in production items instead of including retired designs... Only slight oddity I saw was the Original Large Shop Bag still has a couple left, but since the design is retired - it's in the retired section.

Makes it much easier to quickly browse through what is available and see what new colours might be 'in production'

Thanks Crew!

[Darcy]

Just noticed that the main website has reorganized a bit!

Now the 'everything we make' only shows the available/in production items instead of including retired designs... Only slight oddity I saw was the Original Large Shop Bag still has a couple left, but since the design is retired - it's in the retired section.

Makes it much easier to quickly browse through what is available and see what new colours might be 'in production'

Thanks Crew!

That's all thanks to @MatthewR
@nolegrl made a good point so we added reconfiguring the category logic to our list of to-dos, and he made it happen.

[nolegrl]

That's all thanks to @MatthewR
@nolegrl made a good point so we added reconfiguring the category logic to our list of to-dos, and he made it happen.

That's great! Thank you guys for updating it, that was unexpected and quick!

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