Synik Laptop Compartment: The zipper causes wear on my MBP

[benh]

Hi wonderful TB folks.

I've been using my Synik 30 as my daily work bag for some time now, transporting a 13" MBP to and fro.

I exclusively use the outside zipper to access the laptop compartment, and I have noticed that the middle sections of the long edges of my MBP are getting dinged/burnished due to contact with the metal zipper slider. It's visible

I tend to put my laptop in horizontally, and then rotate it to vertical. I tend to reach in and take my laptop out at an angle. At a point during both of these operations, my laptop and the slider caress.

It's a bummer, even if not a really big deal, and I wanted to bring this up as an area where some redesign might be considered. I recognize that I'm not taking perfect care when loading and unloading, but that shouldn't be necessary, I don't think.

I tried to take a photo of the burnishing, but it was difficult to get it to come out properly.

[Cristina]

Hi wonderful TB folks.

I've been using my Synik 30 as my daily work bag for some time now, transporting a 13" MBP to and fro.

I exclusively use the outside zipper to access the laptop compartment, and I have noticed that the middle sections of the long edges of my MBP are getting dinged/burnished due to contact with the metal zipper slider. It's visible

I tend to put my laptop in horizontally, and then rotate it to vertical. I tend to reach in and take my laptop out at an angle. At a point during both of these operations, my laptop and the slider caress.

It's a bummer, even if not a really big deal, and I wanted to bring this up as an area where some redesign might be considered. I recognize that I'm not taking perfect care when loading and unloading, but that shouldn't be necessary, I don't think.

I tried to take a photo of the burnishing, but it was difficult to get it to come out properly.

Hi @benh,

I know that the lovely TB customer service team will really want to know about this. If you email them at emailus@tombihn.com someone will respond quickly.