So I thought this was just a fluke when it first happened but now, out of only 3-4 times using this bag, I've lost my hold and dropped it on the floor twice (one in a particularly comical airborne fashion where I tried to catch it and ended up punting it a few feet away, lol).
Anyone else have this happen and/or have any suggestions for adding some grip to the straps--ideally in an impermanant way to preserve resale value? I've never dealt with this with a backpack before.
Thanks!