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  1. #16
    Volunteer Moderator
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    Thanks everyone - we've requested @Darcy to take another look
    I like all the blues and greys...and all the happy citrus colours too! My search unicorn is the Sapphire Dyneema original Small Shop Bag...

  2. #17
    TOM BIHN Crew (we work here) Darcy's Avatar
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    @SC54HI @seasidesprings @sturbridge @KAB @bunchgrass @bxvr

    Sorry about that! I do see that you are all subscribed and should've received the newsletter. So, we've switched to a different company for sending out our newsletters, and there is a possibility that they are ending up in your spam filter. The sending email has also changed from 'emailus@tombihn.com' to 'tomandcrew@tombihn.com' so if you needed to white list 'emailus@tombihn.com' to receive our emails from the get-go, you'll need to white list 'tomandcrew@tombihn.com. Can you let me know if you find the newsletter in your spam/junk folder or filter?
    Have a question? @Darcy (to make sure I see it)

    Current carry: testing new potential materials in the form of Original Large Shop Bags.

  3. #18
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    Nothing here and have checked spam folders Frown

    Sent from my SM-T713 using Tapatalk

  4. #19
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    Nothing here either. Spam folders are empty.

  5. #20
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    Nothing in Spam/junk folder. I’ve been checking my spam folder since yesterday. Thanks for checking into this @Darcy .

  6. #21
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    Just got it!!!!!! Thanks!

  7. #22
    Forum Member sturbridge's Avatar
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    Found in junk folder, thanks!
    Getting to the point with too many bags to list them all. Current daily carry is a PickUp Truck and Everyday Cubelet. Love all my shop bags, ghost whales, cubelets. Hoping to travel again soon to use my A30 and co-pilot.

  8. #23
    Forum Member yeg780's Avatar
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    Just got mine! Thanks.

  9. #24
    Forum Member BigBadD's Avatar
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    Just found in spam folder.

  10. #25
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    Mine arrived stamped today at 10:22 Pacific and was in my 'promotions' folder (gmail).


    ETA: and it was from tomandcrew
    Last edited by G42; 01-03-2021 at 02:29 PM.
    I like all the blues and greys...and all the happy citrus colours too! My search unicorn is the Sapphire Dyneema original Small Shop Bag...

  11. #26
    Forum Member bunchgrass's Avatar
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    I found it in my inbox time stamped 10:22. Thank you, Darcy for looking into this.

  12. #27
    TOM BIHN Crew (we work here) Darcy's Avatar
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    Yay! Okay, I think this is the issue. We asked @gqb to whitelist tomandcrew@tombihn.com, resent the newsletter, and it was received. So, while the vast majority of folks did receive the newsletter, some didn't because we changed the sender from emailus@tombihn.com to tomandcrew@tombihn.com and your email providers were all like, that's suspicious, nuh-uh!

    We'll double-check to make sure this is the right thing to do, but I think we'll just go back to sending the newsletter from emailus@tombihn.com next time.

    For now: instead of asking each of you to whitelist tomandcrew@tombihn.com, I've gone ahead and resent the newsletter to your email addresses from "emailus@tombihn.com".
    Have a question? @Darcy (to make sure I see it)

    Current carry: testing new potential materials in the form of Original Large Shop Bags.

  13. #28
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    @Darcy - the resent email ended up in the "Promotions" folder of my gmail account.

    Hope that helps!

    Thank you and best wishes for 2021.

  14. #29
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    Did a newsletter go out for December?

    Weird...I still donít see it. Checked my spam and trash as well. Iíll keep an eye out for it, thanks for looking into it @Darcy !!
    Last edited by bxvr; 01-03-2021 at 02:56 PM. Reason: Edit: Iím going to resubscribe and see what happens in the next go around :)

  15. #30
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    Quote Originally Posted by Darcy View Post
    Yay! Okay, I think this is the issue. We asked @gqb to whitelist tomandcrew@tombihn.com, resent the newsletter, and it was received. So, while the vast majority of folks did receive the newsletter, some didn't because we changed the sender from emailus@tombihn.com to tomandcrew@tombihn.com and your email providers were all like, that's suspicious, nuh-uh!

    We'll double-check to make sure this is the right thing to do, but I think we'll just go back to sending the newsletter from emailus@tombihn.com next time.

    For now: instead of asking each of you to whitelist tomandcrew@tombihn.com, I've gone ahead and resent the newsletter to your email addresses from "emailus@tombihn.com".
    Oh dear! Still nothing has appeared in any box.........have just checked again....

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