Did a newsletter go out for December?

[G42]

Thanks everyone - we've requested @Darcy to take another look

[Darcy]

@SC54HI @seasidesprings @sturbridge @KAB @bunchgrass @bxvr

Sorry about that! I do see that you are all subscribed and should've received the newsletter. So, we've switched to a different company for sending out our newsletters, and there is a possibility that they are ending up in your spam filter. The sending email has also changed from 'emailus@tombihn.com' to 'tomandcrew@tombihn.com' so if you needed to white list 'emailus@tombihn.com' to receive our emails from the get-go, you'll need to white list 'tomandcrew@tombihn.com. Can you let me know if you find the newsletter in your spam/junk folder or filter?

[gqb]

Nothing here and have checked spam folders

Sent from my SM-T713 using Tapatalk

[Ceres]

Nothing here either. Spam folders are empty.

[seasidesprings]

Nothing in Spam/junk folder. I’ve been checking my spam folder since yesterday. Thanks for checking into this @Darcy .

[seasidesprings]

Just got it!!!!!! Thanks!

[sturbridge]

Found in junk folder, thanks!

[yeg780]

Just got mine! Thanks.

[BigBadD]

Just found in spam folder.

[G42]

Mine arrived stamped today at 10:22 Pacific and was in my 'promotions' folder (gmail).


ETA: and it was from tomandcrew

[bunchgrass]

I found it in my inbox time stamped 10:22. Thank you, Darcy for looking into this.

[Darcy]

Yay! Okay, I think this is the issue. We asked @gqb to whitelist tomandcrew@tombihn.com, resent the newsletter, and it was received. So, while the vast majority of folks did receive the newsletter, some didn't because we changed the sender from emailus@tombihn.com to tomandcrew@tombihn.com and your email providers were all like, that's suspicious, nuh-uh!

We'll double-check to make sure this is the right thing to do, but I think we'll just go back to sending the newsletter from emailus@tombihn.com next time.

For now: instead of asking each of you to whitelist tomandcrew@tombihn.com, I've gone ahead and resent the newsletter to your email addresses from "emailus@tombihn.com".

[SC54HI]

@Darcy - the resent email ended up in the "Promotions" folder of my gmail account.

Hope that helps!

Thank you and best wishes for 2021.

[bxvr]

Weird...I still don’t see it. Checked my spam and trash as well. I’ll keep an eye out for it, thanks for looking into it @Darcy !!

[KAB]

Yay! Okay, I think this is the issue. We asked @gqb to whitelist tomandcrew@tombihn.com, resent the newsletter, and it was received. So, while the vast majority of folks did receive the newsletter, some didn't because we changed the sender from emailus@tombihn.com to tomandcrew@tombihn.com and your email providers were all like, that's suspicious, nuh-uh!

We'll double-check to make sure this is the right thing to do, but I think we'll just go back to sending the newsletter from emailus@tombihn.com next time.

For now: instead of asking each of you to whitelist tomandcrew@tombihn.com, I've gone ahead and resent the newsletter to your email addresses from "emailus@tombihn.com".

Oh dear! Still nothing has appeared in any box.........have just checked again....