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[bchaplin]

Thanks, Wanderlust77! Without comparing the two in person, it was hard to tell....

[bchaplin]

Good point! I had a Daylight Backpack in Halcyon for quite a long time, but only used it occasionally, so I never had the issue of the urethane coating peeling off. I've heard of this happening with others, so I have no doubt it would have become a problem with more use. For me, the foldability is a...

[bchaplin]

Thanks, Chicagoan! I would def. be interested in hearing about that aspect of its use (as a travel bag). I really like bags that have multiple carry modes. Please report back!

[bchaplin]

UPS is usually our favorite carrier. They are great about leaving packages in places where they are less likely to be stolen. However, I haven't had anything delivered recently so I'm not sure what's going on with their tracking. I think all the carriers are dealing with staff shortages.

[bchaplin]

Did you reach out directly to customer service after receiving the bag back? I’d think that this would be your first step....