I recently got a new Synapse 19 and unfortunately the straps do not fit well. The majority of the weight sits on the inner edge of the strap, which digs into my neck. I have narrow, sloping shoulders and it feels as if the straps are designed for squarer shoulders.
Two questions:
Has anybody who had the same problem found a solution that let you wear the bag comfortably? Other than the straps I like the bag so I would like to make it work if I can.
If you had this problem with the S19, how do other Tom Bihn backpacks compare? I'm most curious about the Luminary and the Aeronaut 30.