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Type: Posts; User: Darcy

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  1. Replies
    4
    Views
    357

    Ha! Just in case anyone hasn't heard the...

    Ha! Just in case anyone hasn't heard the distinctive noise a pika makes....


    https://www.youtube.com/watch?v=DM-ZXUdYYvY
  2. A couple of mask updates.... First: working...

    A couple of mask updates....

    First: working together with all of you, we've now donated over 150,000 V1 Masks! Pretty amazing for a small business in Seattle :) We hope this is some good news that...
  3. Thread: Shadow Guide?

    by Darcy
    Replies
    153
    Views
    18,983

    It's tough to say for sure without actually being...

    It's tough to say for sure without actually being able to try them, but we're pretty sure both of these laptops would fit in the laptop compartment of the SG23.

    This might be a helpful way of...
  4. Okay, here’s what we’ve learned thanks to your...

    Okay, here’s what we’ve learned thanks to your feedback: many of you would like the chance to try different materials while many of you aren’t interested in that. That’s all okay, we think, because...
  5. Thread: Grocery Getter

    by Darcy
    Replies
    21
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    2,016

    Speaking of In Production and new Halcyons..... ...

    Speaking of In Production and new Halcyons.....
  6. Noted! I'm not sure what the LL Bean guarantee...

    Noted! I'm not sure what the LL Bean guarantee is, but ours will always cover defects in materials or workmanship, which are almost always evident while the bag is still new. And if something happens...
  7. Thanks everyone for the feedback so far! I just...

    Thanks everyone for the feedback so far! I just added this clarification to the original post:

    This isn't actually all that different from our current Lifetime Guarantee, which covers defects in...
  8. Good call, and we could definitely do that on the...

    Good call, and we could definitely do that on the product page.
  9. Experimenting with new fabrics & your thoughts on the Lifetime Guarantee

    All,

    We’re finding ourselves wanting to experiment with a wider range of materials: more lightweight stuff, more natural materials and other interesting avenues. These materials, especially if...
  10. Replies
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    2,494

    The patches, the pulls, it's all so perfect!

    The patches, the pulls, it's all so perfect!
  11. Thread: Shadow Guide?

    by Darcy
    Replies
    153
    Views
    18,983

    A screenshot from the backend of our website. We...

    A screenshot from the backend of our website. We all know the details of the upcoming Shadow Guide by now, but can you imagine what a Guide Ghost backpack would be like?! And just in time for...
  12. And... the winners have been emailed! That means...

    And... the winners have been emailed! That means that if you didn't receive an email, you didn't win this time. There *will* be more giveaways (one every month!) so there will be more opportunities....
  13. Thanks to everyone who entered! Due to the number...

    Thanks to everyone who entered! Due to the number of entries, we've decided to give away five bags total instead of three. I'm going to lock this thread... Countron will select the winners and we'll...
  14. Replies
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    87,571

    I am so sorry NWhikergal Thank you for sharing...

    I am so sorry NWhikergal

    Thank you for sharing your kitty with us over the years. I'm glad she had you and you had her.
  15. Thread: Shadow Guide?

    by Darcy
    Replies
    153
    Views
    18,983

    Yes! I just posted the thread!...

    Yes! I just posted the thread! https://forums.tombihn.com/general-bag-discussion/16121-enter-chance-review-shadow-guide-33-a.html

    (Was going to post earlier but Ichiro insisted we go for a walk.)
  16. Enter for a chance to review the Shadow Guide 33!

    We’re giving away three Shadow Guide 33s here on the Forums to folks who are up for providing early reviews that’ll help people decide if the Shadow Guide 33 is right for them (or not!)

    We’ve...
  17. Thread: 2020 Wish List

    by Darcy
    Replies
    323
    Views
    60,018

    Sticky: It's on the back burner, but I hope Nik picks up...

    It's on the back burner, but I hope Nik picks up that design again early next year to finish it. It has some clever features and would make for a perfect Design Lab debut :)
  18. Replies
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    931

    Yay! I am glad that helped. And you're helping...

    Yay! I am glad that helped. And you're helping us; we're realizing that a quick video demonstrating this would be useful to folks, so we're going to work on that this week.
  19. Thread: Shadow Guide?

    by Darcy
    Replies
    153
    Views
    18,983

    Yes! We'll definitely send out a heads-up when...

    Yes! We'll definitely send out a heads-up when there's a specific day/time for the debut. And thanks for the heads-up on the broken links :)




    This is always a bit of a tough one since we're...
  20. Replies
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    931

    Thanks for this question! Are you comparing the...

    Thanks for this question! Are you comparing the V4s that you recently received to previous V4s? All of our V4 Masks (prototypes and final versions) feature this fold as part of the design. It's the...
  21. Thread: Shadow Guide?

    by Darcy
    Replies
    153
    Views
    18,983

    1. You bet! I'll see if I can get that pack away...

    1. You bet! I'll see if I can get that pack away from Nik; it's the one he's been using for the past couple of weeks....
    2. You'd need to cut them off.
    3. No pre-order. With all the unknowns in...
  22. Thread: Shadow Guide?

    by Darcy
    Replies
    153
    Views
    18,983

    Pages are up! Shadow Guide 33...

    Pages are up!

    Shadow Guide 33
    Shadow Guide 23

    Shadow Guide 23 & 33 Video

    https://www.youtube.com/watch?v=4m9wD-gMdfw
  23. Thread: Any Timing News?

    by Darcy
    Replies
    73
    Views
    16,897

    We picked those hooks up at Home Depot...

    We picked those hooks up at Home Depot; they're kinda like these.
  24. Thread: Shadow Guide?

    by Darcy
    Replies
    153
    Views
    18,983

    sturbridge has it right. The inside-out zippers...

    sturbridge has it right. The inside-out zippers used on the older Synapses are the same Aquaguard zippers that we use now -- it's just that on the older Synapses the Aquaguard zippers were sewn...
  25. Replies
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    Great photos! Thank you for your review haraya ...

    Great photos! Thank you for your review haraya

    And SKIMT I'm glad to hear the V4 is working for you. Nik put a TB label on his flannel mask... I'll see if I can get a photo of it for you and you...
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