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Type: Posts; User: Darcy

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  1. Yay!! Thank you!

    Yay!! Thank you!
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    I think that's a good idea. I'll ask Nik if...

    I think that's a good idea. I'll ask Nik if that'll be possible in future production runs.



    Thanks for your feedback here! We are curious to know how laundering the mask will impact the...
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    Sticky: Here's the thing to test and a way to get that...

    Here's the thing to test and a way to get that sneak peek at Taiga 200d and 400d!
  4. Want to help us test out an idea *and* get sneak peeks at Taiga 200d and 400d?

    We’ve figured out a way that we can give you first 24 hour access to the February pre-order/debut — if you are subscribed to our email newsletter and you have a TOM BIHN website account, we can tag...
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    Sticky: Here and the FB group! If it's an announcement...

    Here and the FB group! If it's an announcement type thing, I make a point to post the same info here in the Forums and the FB group at roughly the same time.
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    Sticky: It is! There will be a chance to get a...

    It is!



    There will be a chance to get a sneak peek at Taiga *and* help us test/provide feedback on something that may reduce the rush on debut/pre-order days..... I'll post about it today or...
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    Thanks for this feedback and I'm sorry the V6...

    Thanks for this feedback and I'm sorry the V6 didn't end up working for you. Interestingly, the V6 is the same exact pattern as the V4, and the sizing is the same too. Did you machine wash/machine...
  8. I still have a Cork Little Swift that I carry on...

    I still have a Cork Little Swift that I carry on certain occasions! It's a great size. Not too big and not too small. I love the Cork, but I'd also like a chance to get one in Black 525d (goes with...
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    I am so sorry to hear that the V6 didn't work for...

    I am so sorry to hear that the V6 didn't work for you. Have you sent a note to emailus@tombihn.com? Our masks are satisfaction guaranteed and I'd encourage you to reach out to our Customer Service...
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    Sticky: Two great questions. Pick-Up Truck... this...

    Two great questions.

    Pick-Up Truck... this very well could be the last opportunity to order. We can't say for sure, but with how busy we expect the 2021 production schedule to be, I definitely...
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    Sticky: It's very likely those will be offered as part of...

    It's very likely those will be offered as part of the pre-order after the February pre-order!



    It is! Between all of the requests plus a bunch of the crew here wanting some Pick-Up Trucks,...
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    Sticky: Update! We've been receiving a fair number of...

    Update! We've been receiving a fair number of questions about that upcoming February pre-order we're planning. We're not quite ready to fully unveil it all because.... most of the bags include new...
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    I am sure others will share some...

    I am sure others will share some thoughts/feedback here TehShrike but in the meantime I wanted to offer a few tips:

    1. The mask, when worn as intended, should look pretty much exactly like the...
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    We look forward to your feedback on the V6 Masks...

    We look forward to your feedback on the V6 Masks and I'm excited for you to try the adjustable ear loops. Let us know what you think if you get a chance :)
  15. I'm afraid I don't have an ETA on when those...

    I'm afraid I don't have an ETA on when those would be restocked: it won't be anytime soon. We double-checked the warehouse and don't have any A30 Internal Frames. I'm checking with our studio...
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    It's really all over the place, but USPS...

    It's really all over the place, but USPS International is sometimes taking 1-2 weeks longer than usual. It's also common for the tracking information not to get updated until the package arrives or...
  17. Thank you Skirata44 G42 sturbridge Surrealle...

    Thank you Skirata44 G42 sturbridge Surrealle for sharing advice and knowledge here: this is a big part of what makes these Forums so amazing and it's especially helpful to us right now as we are...
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    Just popping in here with a note on washing: we...

    Just popping in here with a note on washing: we recommend following the CDC mask washing instructions for the V6 Mask, which include machine wash/machine dry. I machine wash and machine dry my V6...
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    Update. Oof. We edited the product page template...

    Update. Oof. We edited the product page template — or thought we did — so that we could share early previews of new designs like the Paragon with you *before* the full pre-production batch (PPB)...
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    I'm sorry the Edgeless straps don't work for you....

    I'm sorry the Edgeless straps don't work for you. Overall, the feedback we've gotten is that most folks prefer the Edgeless straps to others, so we do plan to make most backpacks with the Edgeless...
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    No updates, I'm afraid. We are still unsure about...

    No updates, I'm afraid. We are still unsure about shipping bigger orders via USPS, especially given all of the delays and issues folks have been experiencing.

    We haven't forgotten this, though,...
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    It was so wrong it was a mistake! We are offering...

    It was so wrong it was a mistake! We are offering the Guide's Edition Paragon in Wilderness... adding that to the In Production options now.



    I haven't seen either of those movies! Thanks...
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    Aha good question! Yes, the Paragon is the new...

    Aha good question! Yes, the Paragon is the new name for the Insigne. Looking up Taika Waititi now!

    We plan to offer more "coming soon" pages like this one. The next coming soon page will likely be...
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    Early preview of the upcoming Paragon backpack

    Sooo we’re working this weekend and I thought you all might want to see a sneak peek at the upcoming Paragon backpack design. It’s going to be offered as part of a large pre-order event in early...
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    Sticky: If we decide to offer the Guide's Editions in...

    If we decide to offer the Guide's Editions in 400d Halcyon, I do think we'd offer them in the new color (along with Black.) We're making the Guide's Edition Paragon in Black and ____ 400d right now,...
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