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Type: Posts; User: Darcy

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  1. Replies
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    We're shipping Monday - Friday (except this...

    We're shipping Monday - Friday (except this Monday, which was a holiday for our crew). Right now, orders for bags and face masks ship within 5 business days of the order being placed; we are giving...
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    Both will happen! Not sure when, but they will...

    Both will happen! Not sure when, but they will happen. :)
  3. Replies
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    Sticky: Thanks to everyone who continues to provide...

    Thanks to everyone who continues to provide feedback on the pre-order idea. Once we have more of an example scenario, or maybe a few scenarios, I'll start a new thread to share that so we can gather...
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    Long story short: the good news is that all of...

    Long story short: the good news is that all of your orders shipped together in one box via the shipping method you chose for the first order. That the additional orders were showing as shipped via...
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    Hopping in here quickly to say: the Truck and the...

    Hopping in here quickly to say: the Truck and the Monster Truck were both cut/in process on the factory floor when bag production stopped. So, they'll be two of the first designs we finish when we...
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    Sticky: Good question. So, it's often a difficult balance...

    Good question. So, it's often a difficult balance (or at least I find it to be) between sharing enough information so that you guys know what's going on with bags, can make informed decisions and...
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    Soonest would be June 1st, but it could be...

    Soonest would be June 1st, but it could be delayed; not sure yet. Are you wondering when we'll get back to making a particular bag design or anything like that? Let me know and I can share what I can.
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    Noted! I need to upload the photos of the...

    Noted! I need to upload the photos of the P.I.K.A. in Solaris and Coyote 200d Halcyon, too: we made photo samples of those two colors right before bag production stopped.



    Thank you for the...
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    Noted re: Guide's Pack and pockets! Me...

    Noted re: Guide's Pack and pockets!



    Me too. :) My guess is this will be a very popular pack, esp. with the design updates that Nik made.



    Will let Nik know, maybe that'll inspire him...
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    Still working on the answer; just wanted to let...

    Still working on the answer; just wanted to let you know I saw this question!



    If the Guide's Pack is retired, it'll only be semi-retired; as in, we will offer it for pre-order every now and...
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    We're back to shipping orders for bags!

    Due to Phase 1 reopening in Washington State, we can now ship orders placed for bags!

    See this blog post for more details.

    Several weeks ago, when we asked for clarification as to whether we...
  12. Thread: Trinity

    by Darcy
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    18,357

    Thanks for the suggestion; I can envision...

    Thanks for the suggestion; I can envision something like that being a possibility.

    We'll be able to share a Trinity update soon... and "debut" a couple of other designs as well.
  13. Update! Please read if the Original Reusable...

    Update! Please read if the Original Reusable Cloth Face Mask size didn't work for you:

    Compiling customer, donation, and bulk order feedback, here’s what we’ve come up with re: mask sizing:
    ...
  14. A few updates...... What it's been like at our...

    A few updates......

    What it's been like at our Seattle factory as we've been making masks:
    https://www.tombihn.com/blogs/main/aboutmakingmasks

    An FAQ for our Reusable Cloth Face mask:...
  15. Would love to see photos of your masks!

    Would love to see photos of your masks!
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    Absolutely beautiful; thank you Izzy!

    Absolutely beautiful; thank you Izzy!
  17. Thank you for the support, it means a lot. So...

    Thank you for the support, it means a lot. So far, it seems like the pre-order solution is working better for people; masks are still available to order, so no one has been left out today.

    FWIW;...
  18. I have a lot of posts here that I'm looking...

    I have a lot of posts here that I'm looking forward to catching up to :)

    In the meantime, please see this update about sizing:

    We are offering a new “LARGE One Size Fits Most” in Brown. This...
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    Your reviews are needed!

    New! You can now add reviews for bags on the TOM BIHN website. We’ve been meaning to add that feature for years; we finally decided to make it happen so folks could leave reviews for our Reusable...
  20. Tom and Nik are going to test / try this out...

    Tom and Nik are going to test / try this out today. Will report back.

    Still working on the next video and additional pattern instructions! Might be Friday or Saturday before it's ready.
  21. Thank you so much for the mask making feedback! ...

    Thank you so much for the mask making feedback!

    Tom is going to make a new video today that shows the whole mask-making process..... if you can think of anything else we could show in the video or...
  22. Okay, here’s our go at a pattern. Note that we...

    Okay, here’s our go at a pattern. Note that we don’t normally make patterns like these, so this is a new effort for us, and we ask for your usual patience and kindness :) We don't have any idea of...
  23. Thread: Sewing of bag

    by Darcy
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    Ha! I've had the same experience with those :)

    Ha! I've had the same experience with those :)
  24. I've machine washed hot/machine dried hot my...

    I've machine washed hot/machine dried hot my masks every day for 20 days. Part of my protocol; get home, wash clothes, wash masks. No issues so far. I can't say these masks will last forever, or as...
  25. Thank you for the support. We worked with...

    Thank you for the support.



    We worked with several different designs before settling on the single mask design we're making now. (I am still updating this page, but you can go here and scroll...
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